At Glenmuir International, the privacy and confidentiality of our clients and website visitors is of paramount importance to us. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed. Please read this policy carefully to understand our practices regarding your personal data.
1. Who We Are
Glenmuir International Ltd ("Glenmuir International", "we", "us", or "our") is a corporate services consultancy registered in the United Kingdom. Our UK Administration office is located at Mere Green House, 46-48 Mere Green Road, Sutton Coldfield, B75 5BT.
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or engage our services.
2. Information We Collect
We may collect and process the following categories of personal data:
Identity Data — including your full name, title, and date of birth where relevant.
Contact Data — including your email address, telephone number, and postal address.
Enquiry Data — information you provide when you submit a contact or consultation request form, including your message and service of interest.
Technical Data — including your IP address, browser type, operating system, referring URLs, and pages visited on our website, collected automatically via standard web server logs and analytics tools.
Marketing & Communications Data — your preferences regarding receiving communications from us.
We do not collect any Special Categories of personal data (such as health, religious beliefs, or biometric data) through this website.
3. How We Use Your Information
We use the personal data we collect for the following purposes:
To respond to your enquiries and provide the services you have requested.
To manage our relationship with you, including sending administrative communications related to your enquiry or engagement.
To improve our website and services, using aggregated and anonymised technical data.
To comply with our legal and regulatory obligations.
To send you relevant information about our services where you have consented or where we have a legitimate interest in doing so, and where this is permitted by applicable law.
We will only use your personal data when the law allows us to. Most commonly, we rely on the following lawful bases: performance of a contract, compliance with a legal obligation, and our legitimate interests (where these are not overridden by your rights).
4. Disclosure of Your Information
We treat all client information with the strictest professional confidentiality. We will not sell, rent, or trade your personal data to third parties.
We may share your personal data with trusted third parties only where necessary, including:
Service providers who assist us in operating our website and delivering our services (e.g., IT support, email delivery, analytics), who are contractually bound to handle data securely and solely on our instructions.
Professional advisers including lawyers, bankers, auditors, and insurers where required in the course of providing services.
Regulatory authorities, government bodies, and law enforcement agencies where we are legally required to do so.
Any such parties are required to respect the security of your data and treat it in accordance with applicable data protection law.
5. International Transfers
Given the international nature of our services, it may be necessary to transfer your personal data outside of the United Kingdom or European Economic Area. Where such transfers occur, we ensure that appropriate safeguards are in place, including standard contractual clauses approved by relevant authorities or other legally recognised transfer mechanisms.
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
In general, enquiry and client correspondence data is retained for a period of six years from the end of our engagement, in accordance with applicable legal obligations. Technical and analytics data is typically retained for a shorter period.
When personal data is no longer required, it is securely deleted or anonymised.
7. Your Rights
Under applicable data protection law, you have the following rights in relation to your personal data:
Right of Access — to request a copy of the personal data we hold about you.
Right to Rectification — to request correction of inaccurate or incomplete data.
Right to Erasure — to request deletion of your personal data in certain circumstances.
Right to Restriction of Processing — to request that we limit the way we use your data.
Right to Data Portability — to receive your data in a structured, machine-readable format.
Right to Object — to object to our processing of your personal data in certain circumstances, including where we rely on legitimate interests.
Right to Withdraw Consent — where processing is based on your consent, you may withdraw it at any time without affecting the lawfulness of prior processing.
To exercise any of these rights, please contact us using the details in Section 10. We will respond to all legitimate requests within one month. We will not charge a fee for this unless the request is clearly unfounded or excessive.
9. Security
We take the security of your personal data seriously and have implemented appropriate technical and organisational measures to protect it against unauthorised access, alteration, disclosure, or destruction. These include secure server infrastructure, encrypted data transmission (SSL/TLS), and restricted internal access to personal data.
Whilst we take all reasonable precautions, no method of transmission over the internet or electronic storage is entirely secure. We cannot guarantee the absolute security of data transmitted to us electronically, and any such transmission is at your own risk.
10. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your personal data, please contact us:
Glenmuir International Ltd
Mere Green House
46-48 Mere Green Road
Sutton Coldfield
B75 5BT
United Kingdom
Email: info@glenmuirinternational.com
Telephone: +44 (0)121 353 9978
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters, at www.ico.org.uk.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically to stay informed of how we protect your information.
